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  1. The Amherst Group Limited - Shared Services: Home - Internal Customer Satisfaction, Shared Services Employee Commitment

    The Amherst Group Limited - Shared Services: The Amherst Group is a management consulting firm whose mission is to support leaders of staff organizations in ...
    automation3
    governance2
    amherst2
    customer satisfaction2
    best practices2
    forst1
    support services1
    leverage1
    service management1
    baseline1
    insourcing1
    shared services1
    leveraging1
    standardization1
    business functions1
    chargebacks1
    centers of excellence1
    intrapreneur1
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    centralization1
    baselining1
    internal customer1
    external customer1
    service contracting1
    centers of expertise1
    centers of scale1
    shared services forum1
    shared services insights1
    shared services news1
    shared services newsletter1
    internal advisor1

    www.amherstgroup.com - 2009-02-05

  2. OrgChange.Com: Organisation and Culture Change

    OrgChange.Com: Organisation and Culture Change Consultants
    Communications3
    Workshops3
    Customers2
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    Restructuring1
    Customer relationship1
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    Mergers acquisitions1
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    Roles and responsibilities1
    Internal customers1
    External customer1
    Post-merger1
    Customer led1
    Role definition1
    Accountability and control0
    Customers and suppliers0
    Customers users0
    Facilitation and role0
    Mergers and integration0
    Post-merger deployment0
    Post-merger implementation0
    Responsibility and authority0
    Role description0

    www.orgchange.com - 2009-02-04

  3. FACEWithin.com Customer Service Training | Flash Detection Page

    FACE Within was created to assist companies with customer service training with the vision to help people in the service industry to SMILE. FACE Within teaches ...
    communication4
    please3
    Motivation3
    values2
    Teamwork2
    thank you2
    attitude2
    etiquette2
    Customer Service Training1
    employee retention1
    employee relations1
    senses1
    empathy1
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    Personality types1
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    eye contact1
    work ethic1
    Customer Service Skills1
    difficult customers1
    generational differences1
    angry customers1
    customer service experience1
    internal customer1
    common courtesy1
    external customer1
    Personality strengths1

    www.facewithin.com - 2009-02-06

  4. Work Insights - Shared Services WorkInsights Internal Service Providers Deliver Value To Their Internal Customers

    WorkInsights.com is a consulting firm specializing in helping internal service providers deliver value to their internal customers. Shared Services, Shared ...
    consulting5
    automation3
    governance2
    amherst2
    customer satisfaction2
    best practices2
    forst1
    support services1
    leverage1
    service management1
    baseline1
    shared services1
    leveraging1
    standardization1
    chargebacks1
    centers of excellence1
    intrapreneurship1
    centralization1
    baselining1
    internal customer1
    external customer1
    service contracting1
    services consulting1
    centers of expertise1
    centers of scale1
    shared services forum1
    shared services insights1
    shared services news1
    shared services newsletter1
    consulting shared services0
    shared services consulting0

    www.workinsights.com - 2009-02-05

  5. csmonline.net - Online Research - Real-Time Customer Information

    csmonline - We provide effective research through the web
    Marketing6
    Research5
    Customer3
    Market Research2
    Due Diligence2
    Mergers And Acquisitions2
    Online Survey2
    Focus Groups2
    Online Surveys2
    Focus Group1
    CSM1
    Web Surveys1
    Merger And Acquisition1
    Customer Research1
    Market Studies1
    Strategic Research1
    Customer Information1
    Research Service1
    Telephone Research1
    Employee Research1
    Product Development Research1
    Customer Service Marketing1
    Employee Satisfaction Research1
    Exit Surveys1
    Internal Customer1
    External Customer1
    Internal Research1
    CSM Research1
    Internal Customer Research1
    Internal Studies1
    Strategic Market Information1

    www.csmonline.net - 2009-02-12

  6. CSM Research, Inc. - Strategic Superiority through Innovative Research - Home

    CSM Research, Inc. - Strategic Superiority through Innovative Research
    Marketing6
    Research5
    Consulting5
    Customer3
    Market Research2
    Due Diligence2
    Mergers And Acquisitions2
    Focus Groups2
    Focus Group1
    CSM1
    Merger And Acquisition1
    Market Information1
    Customer Research1
    Market Studies1
    Strategic Research1
    Research Company1
    Customer Information1
    Research Service1
    Telephone Research1
    Employee Research1
    Product Development Research1
    Customer Service Marketing1
    Employee Satisfaction Research1
    Exit Surveys1
    Internal Customer1
    External Customer1
    Internal Research1
    CSM Research1
    Internal Customer Research1
    Internal Studies1
    Strategic Market Information1

    www.csmresearch.com - 2009-02-05

business7 entrepreneurship2 governance2 intrapreneurship1 internal customer1 management5 innovation3 corporate entrepreneurship1 customer3 corporate4

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